You can make an order cancellation ONLY by calling our number. No same delivery -day order cancellations are allowed.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused/uninstalled in your vehicle and in the same condition that you received it. It must also be in the original packaging.

You will be responsible to return the item to the store. No return shipping is available.

To complete your return, we require a receipt or proof of purchase ( the original invoice issued by shopgram llc